Terms and conditions

Order and delivery

Elena Stockholm is sold through our online shop and is normally delivered within 2-5 days are the order is placed. We offer free shipping within Sweden. When you have placed your order, through www.elenastockholm.se, you will get a confirmation per e-mail. 

Payment

We accept the following payment and credit cards: Visa or MasterCard by PayPal or by invoice. When paying by invoice a handling fee of SEK 50 will be added to your order.

Guarantee

There is a one-year warranty on all Elena Stockholm products, during which time we replace the piece or repair all manufacturing faults free of charge.

Returned goods

You have the right to return goods within 14 days. Goods should be returned as new and unused in the original packaging. The customer is obliged to cover shipping costs incurred in returning a product. In case of product defects, please contact info@elenastockholm.se. When returning goods, please enclose a copy of the order confirmation.